Refund Policy
Last updated: June 1, 2026
Cancellation by User
Free cancellation up to 24 hours before pickup. Cancellations within 24 hours incur a 25% fee. No-shows forfeit the full booking amount.
Cancellation by Owner
If an owner cancels, users receive a full refund plus a 10% credit for future bookings on Rydez India.
Security Deposit
Security deposits are refunded within 3–5 business days after trip completion, minus any damages or penalties assessed through our dispute process.
Refund Processing
Refunds are processed to the original payment method within 5–7 business days. For support, email info@rydezindia.com or call +91 9494651116.